At SCW, we tailor surveillance solutions to protect what you worked so hard to build.
In 2010 we began with a target audience of customers determined to install security systems without professional assistance. We supplied everything they needed from professional-grade cameras to crimping pliers, but what set us apart from the outset was our customer service.
Buyers called with far-ranging questions. They found a US-based tech staff ready to assist not only with installation issues but with ongoing questions for the lifetime of their SCW system.
The news spread and our reputation grew as more five-star reviews poured in. Here was a company that put as much, or more, emphasis on the customer after the sale as during the sales process. Never have we wavered from that course. We even like to say internally that our core product isn't security cameras, it's support!
Good middle class jobs are a rarity in America. Yet, it doesn’t have to be that way. Jobs worth having defines SCW’s purpose and improves our community, country, and customer service.
When you do business with SCW, you get the backing of an exemplary team that will go above and beyond to deliver amazing products and world-class service. You also get an ally who is fully committed to improving our city (Asheville, NC), our country, and our world by making sure that the middle class continues to exist.
We include these principles in the way that we think about compensation in the workplace: equal pay for equal work. SCW believes that if you do the same job as the person next to you, you should make the same amount.
SCW is an equal opportunity employer and is committed to a diverse and inclusive workplace regardless of gender, race, sexual orientation, gender identity, or disability, but even equal opportunity employers can have implicit bias in their pay scales. SCW extends the values of equal opportunity to include equal pay for equal work.
All staff performing essentially the same job are paid at the same flat rate or use the same performance-based system for pay. Pay is not based on seniority, gender, race, or being in the right networks, but is purely based upon what role the individual performs for the company.
The security camera industry is currently in a race to the bottom, with production quality and customer support often being sacrificed in pursuit of lower cost products. Most other companies in our field view their service teams as an area to cut costs: outsourcing labor and paying low wages, but this usually means talking with someone who doesn’t know the products.
Even when you don't outsource support, substandard wage equal substandard support. An employee who is stressed out over their own financial issues can't be patient on the phone with customers. An employee without reliable transportation isn't picking up the phone at all.
SCW believes that less-stressed employees provide better service. A healthy and well-rested workforce is more pleasant with customers. Because of this, we have a commitment to providing good quality health, dental, and vision insurance at no cost to the employee and their children.
We’re on the bleeding edge of benefit creation, by offering not just a traditional matching 401k program, but a similar matching debt repayment program for those employees who joined our company in debt, whether it be from student loans, medical bills, or even poor decisions. SCW has a commitment to a PTO policy of 4 paid weeks off a year (including both sick and vacation days), paid days off for (most!) national holidays, and also includes additional situational leave, such as bereavement, paternity, and maternity leave.
We are your single-source provider for professional security camera systems at affordable prices. You will find everything you need for a complete surveillance system, including the cable and crimping tools for the do-it-yourselfers.
Also, our SCW specialists are on-call to assist you with equipment purchase decisions, and any installation or operating questions.
At SCW, we have worked with thousands of different businesses large and small.
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CEO, Country Meats
Country meats is a family-run business that has been serving its Florida-based community since the 1970s. The thirty-two high-definition security video cameras SCW installed, have enabled them to see into every room of their business. This has helped with monitoring visitors and also to account for various operational day-to-day errors.
Assistant Director of Public Safety, Warren Wilson College
Located in Swannanoa, North Carolina, Warren Wilson College needed an on-campus surveillance system that would allow them to keep their property and students safe at all times. While not a large college, they nevertheless needed to broaden their surveillance capabilities. SCW designed and supplied a sixty-four channel video surveillance system that enabled them to expand their security coverage.
“Ok, I never leave reviews but when a company saves me literally thousands of dollars and especially shows me how to put together a system that will work with my old system, losing sales in the meantime, that’s what I call a great business model and very customer centered company. From the first sales call, to the support team being able to ask any questions that I needed answered. Thank you Ben LaRue who designed the system and even found me someone to help with installation. I will continue to do business with your company in the very near future!.”
“This company since day one as had the best customer service as well as products then any other business I have worked with”
“We have been a customer of SCW for many years and look forward to many more. Polite. professional and personal service in both sales and technical support.”
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Let’s customize a security solution for your business. We are happy to provide a free floorplan design upon request.
